Glitches

Glitch: A glitch is a short-lived fault in a system. It is often used to describe a transient fault that corrects itself, and is therefore difficult to troubleshoot.

Thank you, Widipedia.

I worked hard to make the first night smooth as silk. I had my house clean, chocolates on the table for local attendees, and my laptop and my large monitor hooked up and ready to go at 5:30. I tried loading the video one more time just for peace of mind. It wouldn't load. It's sort of an important element to our class time. I tried again. Nothing. I shut the meeting down and restarted it. Load video. Nothing.

Someone logs on. I try the video again. Nothing. I call customer service.

"Oh, it must be a glitch." (see above definition)

Ya think? That's an awesome technical term if I ever heard one. What am I going to do with a "glitch?" (see below definition)

"Oh, you'll have to shut the meeting down and restart it."

"Did that."

"Well, you'll have to upload the content again. When does your meeting start?"

"Five minutes ago." (video takes about an hour to upload)

"Oh. Well, I think it's a glitch. You will want to start everything over again." (see above and below definitions)

"Ya think? I'll file that away. Good bye." (under my breath...thanks for NOTHING)

Anyhow, I did indeed delete the file from my content on the webinar. I loaded it again today. And vwalla! No more glitches!! I practiced with a viewer and it's working like a charm. Of course it was working like a charm earlier this week, too. So I'll test it a couple of hours before our webinar tomorrow to be sure the "glitch" hasn't returned.

Glitch: a web-based massively-multiplayer game which takes place inside the minds of eleven peculiarly imaginative Giants.

I'll say...